Woke up in extreme pain from an abscessed tooth. Made an appointment over the web for a Saturday, which is unusual for a dentist's office to be open.
The dentist looked at my condition and then prescribed powerful antibiotics, as we were unable to do any procedure that day. He made sure to make an appointment on Monday (Memorial Day!!) so we could get my issue addressed.
One of the most gentle dentists I have ever experienced. We wound up pulling two teeth, and there was no pain at all from the experience. Then they went the extra mile to be sure that my infection was cleaned out so there were no lingering effects.
I have to admit, going to the dentist is not something we enjoy. However, this dentist is one that I will be going back to. He's earned my trust, and my business.