Privacy Policy

Privacy Policy

At Brook Hollow Family Dentistry, safeguarding your privacy and protecting your personal information is paramount. This privacy policy outlines the measures we take to ensure the confidentiality and security of your information.

Information Collection

We collect various types of information, including:

Contact Information: Your name, home address, telephone number(s), and email address. This information is gathered to:

• Establish and update your patient file
• Process payments for dental services, including credit card payments and insurance claims
• Correspond regarding appointments, treatments, and practice updates
• Communicate with your general practitioner as necessary

Medical/Dental History: Information about your health, family medical history, and dental history. This information is essential for:

• Diagnosing dental conditions
• Providing appropriate treatment
• Referring you to other healthcare providers or specialists with your consent

Information Disclosure

We may disclose your information in the following circumstances:

• To third-party healthcare providers or insurance companies for reimbursement or treatment purposes.
• With your explicit consent, we may share your information with other healthcare providers for second opinions or alternative treatments.

Confidentiality Assurance

We are committed to protecting the confidentiality of your medical history. We will not supply your insurer with your confidential medical information without your explicit consent. If we receive unusual requests for your information, we will contact you for permission before releasing any data.

Financial Information

We may collect and disclose financial information to facilitate payment for treatment.

Future Use

In the event of considering a sale of our practice, qualified potential purchasers may be granted access to verify information as part of the due diligence process. We will ensure that any potential purchaser maintains the confidentiality of your personal information.

Regulatory Compliance

Our practice is regulated by the relevant dental authorities, which may require inspection of our records and interviews with our team members as part of their regulatory function.

Consent

By engaging with our website, contacting us via phone, or visiting our office, you consent to the collection, use, and disclosure of your information as outlined in this policy. You have the right to withdraw your consent, and we will explain the implications of doing so.

Contact Us

If you have any questions or concerns regarding our privacy practices, please contact our Privacy Officer at Brook Hollow Family Dentistry.

We value your trust and are dedicated to maintaining the confidentiality and security of your personal information.